Th.Kannenberg & U.Lühmann GbR
+49 (0)4282 / 952-82
+49 (0)4282 / 952-83
General Terms and Conditions for End Users
Security & more !
Thomas Kannenberg & Uwe Lühmann GbR
Telephone: +49 (0) 4282 95282
Fax: +49 (0) 4282 95283
Sales tax ID: DE178867886
Owner / Managing Director: Thomas Kannenberg
Owner: Uwe Lühmann
This document supersedes all previous editions.
§ 1 General - Scope
These terms and conditions apply to consumers in the sense of § 13 BGB. A consumer is any natural person who concludes a legal transaction for a purpose that can not be attributed to either his commercial or his independent professional activity.
All agreements made between us and the customer for the purpose of executing this contract shall be recorded in writing. Contracts are only possible in German.
§ 2 Offer - Offer documents
Your order represents an offer to us to conclude a purchase contract. If you place an order with us, we will send you within one week an e-mail that confirms the receipt of your order with us and the acceptance of your offer. This order confirmation describes the subject matter of the purchase contract. There are no sales contracts for products from one and the same order that are not listed in the order confirmation.
Contracting party is the F.D.S. Germany Thomas Kannenberg & Uwe Lühmann GbR
We do not offer products for sale by minors. Please note that we sell all products only in normal household quantities. This refers both to the number of products ordered as part of an order and to the abandonment of multiple orders for the same product, where each order includes a common household quantity.
§ 3 Right of withdrawal up to 2 weeks, exclusion of revocation
You can cancel your contract within two weeks without giving reasons in writing (for example letter, e-mail) or by returning the goods. The period begins at the earliest with receipt of the goods and not before receipt of this instruction. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient.
The revocation by returning the goods must be sent to:
The revocation can be done online at:
or in writing to:
Thomas Kannenberg & Uwe Lühmann GbR
In the case of an effective cancellation, the mutually received benefits are to be returned and any benefits (eg a usage fee for the use of the item) must be surrendered. If you can not give us back the service received in whole or in part or only in a deteriorated condition, you may have to pay us compensation. With the release of things this does not apply if the deterioration of the thing solely due to their examination - as you would have been possible in the shop - is due. Transportable items are to be sent back. Otherwise, the return is free of charge. Obligations for the reimbursement of payments must be fulfilled within 30 days after dispatch of your revocation declaration. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.
Exclusion of withdrawal:
The right of withdrawal does not apply to distance contracts · to the supply of goods that are made to customer specifications or clearly tailored to personal needs or that are not suitable for their return due to their nature or spoil quickly or whose expiration date would be exceeded, the end of the cancellation policy
§ 4 costs of the return
(1) It is agreed that the orderer has to bear the costs of the return, if the delivered goods correspond to those ordered and if the price of the returned goods does not exceed an amount of 250 euros.
(2) Returns are to be franked, since non-free shipments are not the usual case. On non-free consignments is a regular additional fee charged, which is not accepted by us. In accordance with the legal provisions, we only reimburse the postage costs. In the case of non-delivery, we reserve the right to assert claims for damages.
(3) If the returned goods contain signs of use that suggest that the goods have been used in excess of the usual inspection of the goods, we shall be entitled to assert a corresponding compensation for use. A use beyond the normal examination exists in particular if price tags have been removed from the goods.
§ 5 Due date and payment, default
As soon as the orderer has received a confirmation of the conclusion of the purchase contract, the purchase price is due. The customer must pay in advance the purchase price by bank transfer or credit card (Visa or Eurocard), or PayPal payment instructions. If the customer is in default of payment, then there is a right of retention of the purchased goods for F.D.S.Deutschland. The customer is only entitled to set-off if his counterclaims have been legally established or are undisputed by F.D.S.Deutschland. The purchaser is only authorized to exercise a right of retention to the extent that his counterclaim is based on the same contractual relationship.
§ 6 delivery time
(1) Unless otherwise agreed, the delivery shall be made from the warehouse of F.D.S.Deutschland to the delivery address specified by the purchaser. Information about the delivery period is not binding, as far as exceptionally the date of delivery was bindingly promised.
(2) If the customer is in default of acceptance or culpably violates other obligations to cooperate, we shall be entitled to demand compensation for any damage incurred, including any additional expenses. Further claims or rights reserved.
(3) As far as a delivery to the purchaser is not possible because the purchaser is not found under the delivery address specified by him, although the delivery date has been announced to the purchaser with a reasonable period, the purchaser bears the cost of unsuccessful delivery.
(4) Orders and deliveries are only possible within Germany.
§ 7 Transfer of risk - packaging costs
(1) Unless otherwise stated in the order confirmation, delivery is agreed "from the registered office of the F.D.S.Germany".
(2) If the customer so wishes, we will cover the delivery by a transport insurance; the costs incurred in this respect shall be borne by the customer.
$ 8 shipping and handling
We always strive to use the cheapest and safest way for you. We mainly ship our parcels with the Deutsche Post AG DHL, because we can guarantee a quick and uncomplicated handling with this shipping partner. A follow-up is possible without any problems. In some cases, however, it may happen that we use alternative partners (for example, GLS, DPD, UPS, etc.).
§ 9 Validity of prices
The prices listed in the catalog include VAT. The currently valid currency is EURO. The indicated prices are catalog prices, which only apply to orders in our mail order business.
§ 10 warranty
(1) If delivered items have obvious material or manufacturing defects, including transport damage, so please complain such errors immediately to us. However, the omission of this complaint has no consequences for your legal claims.
(2) Insofar as there is a defect in the purchased item, the seller is entitled, at his discretion, to supplementary performance in the form of up to three removal of defects or delivery of a new defect-free item. In the case of defect removal or replacement delivery, we are obliged to bear all expenses required for the purpose of supplementary performance, in particular transport, travel, labor and material costs, provided these are not increased by the purchase item being moved to a place other than the place of performance was spent.
(3) If a supplementary performance fails 3 times, then the customer is entitled after his choice to demand rescission or reduction.
(4) We shall be liable in accordance with the statutory provisions if the customer asserts claims for damages based on intent or gross negligence, including intent or gross negligence on the part of our representatives or vicarious agents. Unless we are charged with intentional breach of contract, the liability for damages is limited to the predictable, typically occurring damage.
(5) We are liable according to the legal provisions, if we culpably violate an essential contractual obligation; In this case, too, the liability for damages is limited to the foreseeable, typically occurring damage.
(6) Liability for culpable injury to life, body or health remains unaffected; this also applies to the mandatory liability under the Product Liability Act.
(7) Unless otherwise stipulated above, liability is excluded.
(8) The limitation period for claims for defects is 24 months, calculated from the transfer of risk.
§ 11 retention of title
Until full payment, the goods remain our property. This expressly also applies to goods that have been permanently connected to objects as part of a construction project. These goods are to be refunded / handed over in the event of cancellation at the expense of the customer.
§ 12 Jurisdiction - Place of performance
(1) If the purchaser is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the registered office of the F.D.S. Germany
(2) The law of the Federal Republic of Germany applies; the validity of the UN sales law is excluded.
(3) Unless otherwise stated in the order confirmation, our place of business is the place of performance.
§ 13 Note according to Online Dispute Resolution Regulation
Under current law, we are required to alert consumers to the existence of the European Online Dispute Resolution platform, which can be used to settle disputes without the need to bring a court to court. The platform is set up by the European Commission. The European online dispute resolution platform can be found here: http://ec.europa.eu/odr.
Our e-mail is: email@example.com
Please note, however, that we are unwilling to participate in the dispute settlement process under the European Online Dispute Resolution Platform. Please use our above email and phone number to contact us.
General content responsibility:
The offer of F.D.S.Deutschland consists of own and foreign editorial contents. With regard to third-party content to which links exist, we expressly distance ourselves from the content of these Internet pages in accordance with the judgment of the Landgericht Hamburg dated 12 May 1998.
For all links applies: F.D.S.Deutschland has no influence on the content and design of the linked pages. The use of links to sites outside of F.D.S.Deutschland, is at the sole responsibility of the user.
Notes on copyright and liability:
All contents offered are for information purposes only. The documents made publicly available on these web pages, including other related data, e.g. Texts, images, graphics, programming codes are protected by copyright. For documents that are offered in electronic form via data networks, the copyright law (UrhG) applies without restriction. In particular: single duplications, e.g. Copies and printouts may only be made for private and other own use (Paragraph 53 UrhG). The production and distribution of further reproductions is only permitted with the express permission of the author. The user is responsible for compliance and can be held liable in case of abuse. All information and content on this website are offered without guarantee for their accuracy, timeliness and completeness. In no event will liability be accepted for any damage resulting from the use of the information retrieved. The contents of the hyperlinked offers on other websites are the responsibility of the respective operators. We have no influence on the design and content of the linked pages. Therefore, we dissociate ourselves from all contents of all linked pages on our entire website including all subpages. This declaration applies to all links on our homepage and to all contents of the pages to which links or banners lead. The reproduction of names and trademarks as well as in the documents made available to the public, even without special labeling, does not justify the assumption that such names and trademarks are free in terms of competition and trademark law and may be used by anyone. All contents and services offered as well as all actions, tolerations or omissions associated with this website are subject exclusively to German law.
1. Content of the online offer
We assume no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, which relate to material or immaterial nature, which were caused by the use or disuse of the information provided or by the use of incorrect and incomplete information, are excluded, unless the FDSDeutschland no demonstrably intentional or gross negligent fault exists.
All offers are non-binding. We reserve the right to change parts of or the entire offer without prior notice, add to, delete or cease publication temporarily or permanently.
2. References and links
For direct or indirect references to external websites ("hyperlinks"), which lie outside the area of responsibility of the FDSDeutschland, a liability obligation would only come into force in the case in which we have knowledge of the contents and it would be technically possible and reasonable to prevent the use in case of illegal content. We hereby expressly declare that at the time of linking, no illegal content was recognizable on the linked pages. We have no influence on the current and future design, content or authorship of the linked pages. Therefore he dissociates himself hereby expressly from all contents of all linked / linked sides, which were changed after the link setting. This statement applies to all links and references within the own internet offer as well as to foreign entries in guest books, discussion forums and mailing lists. For illegal, incorrect or incomplete contents and in particular for damages resulting from the use or disuse of such information, the provider of the page to which reference has been made, and not the one who only links to the respective publication, is liable.
3. Copyright and Trademark Law
We endeavor to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts created by ourselves or to resort to license-free graphics, sound documents, video sequences and texts.
All brand names and trademarks mentioned within the Internet offer and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. Just because of the mere mention is not to draw the conclusion that trademarks are not protected by rights of third parties!
The copyright for published objects created by the author remains solely with the author of the pages. Reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the F.D.S.Deutschland.
If within the Internet offer the possibility for the input of personal or business data (email addresses, names, addresses) exists, the surrender of these data on the part of the user on expressly voluntary basis. The use and payment of all offered services is - as far as technically possible and reasonable - also without specification of such data or under specification of anonymized data or a pseudonym allowed. The use of the contact data published in the imprint or comparable information such as postal addresses, telephone and fax numbers as well as email addresses by third parties for the transmission of not expressly requested information is not permitted. Legal action against the senders of so-called spam mails for violations of this prohibition are expressly reserved.
We expressly point out that the transmission of data on the Internet (for example in the case of communication by e-mail) has security gaps and can not be completely protected against access by third parties.
The use of the contact details of our imprint for commercial advertising is expressly not desired, unless we had previously given our written consent or there is already a business relationship. The provider and all persons named on this website hereby object to any commercial use and disclosure of their data.
You can visit our website without providing personal information. Insofar as personal data (such as name, address or e-mail address) are collected on our pages, this is done as far as possible on a voluntary basis. These data will not be disclosed to third parties without your explicit consent. Insofar as a contractual relationship is established between you and us, designed or modified in content, or you submit a request to us, we will collect and use personal data from you to the extent necessary for these purposes (inventory data). We collect, process and use personal data as far as necessary to enable you to use the website (usage data). All personal data will only be stored as long as this is necessary for the stated purpose (processing of your request or execution of a contract). In this case, tax and commercial retention periods are taken into account. On the instructions of the competent authorities, we may provide information about this data (inventory data) in individual cases, as far as this is necessary for law enforcement purposes, security, fulfillment of the statutory duties of the constitutional protection authorities or the Military Shielding Service or for the enforcement of intellectual property rights.
We collect personal information in the context of publishing content or commenting on an article or contribution only to the extent that you have communicated. When a comment is published, the e-mail address you provided will be saved but not published. Your name will be published if you did not write under a pseudonym.
By voluntarily entering your e-mail address in our newsletter and confirming it by double-opt-in procedure, you declare that you wish to receive our e-mail newsletter. You may object to this use of your e-mail address at any time without incurring any costs other than the base rate transmission costs. You can unsubscribe from the newsletter at any time. Each email contains a "sign out" link. For the receipt of the newsletter the indication of an e-mail address is sufficient. Additional voluntary information only serves to personalize the newsletter.
Privacy Statement for the Facebook Plugin ("Like")
This website uses plug-ins from the provider Facebook.com, which are provided by the company Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304 in the USA. Users of our website on which the Facebook plug-in ("Like" button) is installed, are hereby notified that the plug-in will connect to Facebook, which will be transmitted to your browser, so that the plug-in the website appears.
Furthermore, the use of data to the Facebook server forwarded, which contain information about your website visits to our homepage. For logged-in Facebook users, this results in the usage data being assigned to your personal Facebook account.
As soon as you actively use the Facebook plug-in as a logged-in Facebook user (for example by clicking on the "Like" button or using the comment function), this data will be transferred to your Facebook account and published. This can only be avoided by logging out of your Facebook account.
For further information regarding the use of data by Facebook, please refer to the data protection provisions on Facebook at http://de-de.facebook.com/policy.php.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. We have activated IP anonymization. On this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en
Privacy Statement for the Google Adsense Web Advertising Service
This website uses Google Adsense, a web advertising service of Google Inc., USA ("Google"). Google Adsense uses so-called "cookies" (text files) which are stored on your computer and which allows an analysis of the use of the website by you. Google Adsense also uses so-called "web beacons" (small invisible graphics) to gather information. By using the web beacon, simple actions such as visitor traffic on the website can be recorded and collected. The information generated by the cookie and / or web beacon about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website in terms of advertising, to compile reports on website activity and advertisements for website operators, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will in no case associate your IP address with other Google data. You can prevent the storage of cookies on your hard disk and the display of web beacons by selecting "Do not accept cookies" in your browser settings (in MS Internet Explorer, under "Tools> Internet Options> Privacy> Settings" in Firefox under "Tools> Settings> Privacy> Cookies"); we point
This website uses the so-called "G +1" button of the Google Plus social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). The button can be recognized by the sign "G +1". If you are registered with Google Plus, you can use the "G +1" button to express your interest in our website and to share content from our website on Google Plus. In that case, Google will store both the information that you have provided a "G +1" for any of our content and information about the page you have viewed. Your "G + 1" may be displayed along with your name (if applicable also with photo - if available) on Google Plus in other Google services, such as Google Search or your Google profile.
Privacy Statement for the "Google Remarketing" and "Like Audiences" feature of Google Inc.
This site uses the remarketing or "Similar Audience" feature of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). It's a great way to target advertising with personalized and interest-based ads when you visit other sites on the Google Display Network. "Google Remarketing" or the "Like Audiences" feature uses so-called "cookies", text files that are stored on your computer and allow an analysis of the use of the website by you. These text files are used to record your visits and anonymous data about the use of the website. Personal data is not stored. If you visit another website in the so-called "Google Display Network" you may see advertisements that are likely to include product and information areas previously accessed on our website.
This website uses the "Google AdWords Conversion Tracking" feature of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). Google AdWords Conversion Tracking uses so-called "cookies", text files that are stored on your computer and that allow you to analyze the use of the website by you if you have clicked on a Google ad. The cookies are valid for a maximum of 90 days. Personal data is not stored. As long as the cookie is valid, Google and we as the website owner can see that you've clicked an ad and reached a specific landing page (e.g., order confirmation page, newsletter signup). These cookies can not be tracked across multiple websites by different AdWords participants. The cookie generates conversion statistics in Google AdWords. These statistics include the number of users who have clicked on one of our ads. In addition, it counts how many users have come to a landing page that has been tagged with a "conversion tag". However, the statistics do not contain any data that identifies you.
We have also integrated the web messaging service twitter.com on our website. This is provided by Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. Twitter offers the so-called "Tweet" function. So you can publish 140 characters long messages with website links in his own Twitter account. If you use the "Tweet" function of Twitter on our websites, the respective website will be linked to your account on Twitter where it may be made public. This data is also transmitted to Twitter.
Twitter gives you the option to set your own privacy settings here: http://twitter.com/account/settings.
You have the right at any time to inquire about the data collected about your person free of charge and without delay. You have the right at any time to revoke your consent to the use of your personal information with effect for the future. For information, please contact the provider under the contact details in the imprint.
5. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet offer from which this page was referenced. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
Th.Kannenberg & U. Lühmann GbR
Phone: +49 (0) 4282 / 952-82
Fax: +49 (0) 4282 / 952-83